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Find your answer here! If you have other questions then please contact us directly via live chat, phone or email so we can answer your questions!

What forms of payment do you accept? 

We accept cash and all major credit cards including Visa, MasterCard, AmericanExpress as well as MobilePay.

What is the Return and Refund Policy?

All sales are final. You may exchange your purchase within 7 days excluding custom orders.

Can I have someone else pick up my order for me?

No. For security purposes, the person who ordered the merchandise must pick up the order. We will ask for ID and you must sign for it to be released to you.

What do I need to pick up my order?

When picking up any merchandise, you must bring your receipt and a valid photo ID or driver’s license.

What is the turnaround time for custom jewelry?

Depending on the piece of jewelry it can take anywhere from 2 to 6 weeks. Learn more about the process here.

Do you offer financing?

Yes, we offer 0% down interest-free financing 12 to 24 months O.A.C.

Do you have an online store?

Yes! You can follow this link Shop Online where you have access to the latest jewelry on the market. You can find everything from diamond engagement rings, wedding bands, necklaces, pendants, earrings, bracelets and more!


Enalie Jewelers is the premier destination for all the most up-to-date jewelry including custom jewelry, jewelry and watch repairs and more! If you have any questions or concerns, please give us a call or stop by. Your complete satisfaction is important to us!